Resources

 
Board Member and Committee Resources
  • Community Association Institute   (New)
    Community Association Institute (CAI) has a variety of free and paid resources for association volunteers and managers.  Hill Country Homeowners is a sponsor and active member in the San Antonio Chapter.  
  • Guidelines for the Homeowner Forum   (New)
    Residents are encouraged to attend and observe association board meetings. If you’d like to bring an issue to the board’s attention, you’re welcome to speak during the homeowner forum—a time set aside just for you. So that everyone who attends has an opportunity for a meaningful exchange with the board, we ask that you observe the following guidelines: 
     
    • Although we’re all neighbors, this is a corporate business meeting. Please behave accordingly. 
    • If you’d like to address the board, please sign in when you arrive. You will be called in the order you entered. This allows the board to contact you if we need further information and to report back to you with an answer.
    • The homeowner forum is an exchange of ideas, not a gripe session. If you’re bringing a problem to our attention, we’d like to hear your ideas for a solution too.
    • To keep the meeting businesslike, please refrain from speaking if you’re particularly upset about an issue. Consider speaking later, speaking privately with a board member, or putting your concerns in writing and e-mailing them to the board.
    • Only one person may speak at a time. Please respect others’ opinions by remaining silent and still when someone else has the floor.
    • Each person will be allowed to speak no more than five minutes. Please respect the volunteers’ time by limiting your remarks. 
    • If you need more than five minutes, please put your comments in writing. Include background information, causes, circumstances, desired solutions and other considerations you believe are important. The board will make your written summary an agenda item at the next meeting.

    We may not be able to resolve your concerns on the spot, and we will not argue or debate an issue with you during the homeowner forum. We usually need to discuss and vote on the issue first. But we will answer you before—or at—the next board meeting. 
     
  • National Night Out   (New)
    National Night Out is an annual community-building campaign that promotes police-community partnerships and neighborhood camaraderie to make our neighborhoods safer, more caring places to live. National Night Out enhances the relationship between neighbors and law enforcement while bringing back a true sense of community.
     
    Furthermore, it provides a great opportunity to bring police and neighbors together under positive circumstances.
    Millions of neighbors take part in National Night Out across thousands of communities from all fifty states, U.S. territories and military bases worldwide on the first Tuesday in August (Texas celebrates on the first Tuesday in October). Neighborhoods host block parties, festivals, parades, cookouts and various other community events with safety demonstrations, seminars, youth events, visits from emergency personnel, exhibits and much, much more.
  • Texas 209 Property Code   (New)
    Texas 209 Property Code governs associations in the State of Texas.  
  • Texas HOA Law- 2017 Legislative Update   (New)
    On May 29, 2017, the Texas Legislature concluded the 2017 legislative session. For the first time since the enactment of Chapter 82 of the Texas Property Code in 1993, the Legislature made no modifications to Title VII of the Texas Property Code (which governs condominiums) or Title XI of the Texas Property Code (which governs all property owners associations). In short, there are no new statutory laws that directly impact Texas condominiums and property owners associations.
     
    That being said, the Texas Legislature did enact a few new statutory laws that indirectly affect Texas condominiums and property owners associations, and such new statutory laws are summarized HERE.  
  • Traits of a Good Board Member   (New)
    Do you have what it takes to be a good board member? Chances are you do.
     
    If you have a mix of some of the following traits and skills, consider running for a seat on the board. We’d love to have you.
     
    Respect. If you can give others respect and expect it in return, you can help keep board discussions civil, productive and on point. We’re looking for people who can lead by consensus, not by command.
     
    Good listening. People want to be heard. Can you listen to board members and residents with sincere interest? You may have a few ideas of your own, but everyone benefits by sharing and discussing.
     
    Thick skin. Sometimes, residents—even other board members—can be mean and insulting. Are you good at turning a conversation around and finding out what’s really bothering people?
     
    Egos aside. If you can give others credit, the board will operate better as a team.
     
    Agenda aside. Members who come to the board looking to help only themselves are a problem. A board is more productive when members don’t have a personal punch list. Are you able to look after the community, not just your own interests? Are you willing to compromise? 
     
    Skill. An association is a business. So having board members with accounting, organizational behavior and teambuilding backgrounds can help. Someone with a financial background, for example, might make for a good treasurer.
     
    The ideal board comprises a mix of management styles, professional skills and temperaments. If you know people with some of these traits or relevant skills, ask them if they’d be interested in joining the board. Some people don’t think about running for a seat unless asked.
     
    You don’t have to know everything when you join, but you should be familiar with the governing documents and the responsibilities of the job. Fellow board members and managers can help you with the transition and train you on board responsibilities, current work, projects and hot issues. 
     
    Leaders can come from different places and backgrounds. There’s no one mode that fits all. Share your knowledge and passion with the community.
     
  • What Does the Association Board Do?   (New)
    As a recognized homeowners association, our community has a board to help our HOA run smoothly. The board consists of volunteers who execute a wide variety of tasks you may not be aware of; however, their work affects every single resident. 
     
    One of the most important things the board does is create and enforce the association rules. While some residents may not like being told what they can and can’t do, ultimately the board is looking out for the greater good. By enforcing the rules, the board is doing its best to keep property value up and conflicts down. Of course, the board wants to make sure the rules are beneficial for the majority—and hopefully all—residents. You are welcome to raise concerns about the rules at open board meetings.
     
    Another major responsibility of the board is to collect assessments from homeowners. Collecting this money is important for the stability of the association, because the assessments pay for the common elements enjoyed by all residents. Assessments also help to replenish the reserve funds, which pay for any major repairs the association may need. The board is responsible for the association’s finances, and collecting assessments is how it ensures that the association remains solvent.
     
    Finally, the board acts on behalf of the association by hiring managers, attorneys, contractors and other professionals who help better the association. Board members also help conceive and lead many of the projects that will improve the HOA.
     
    While it’s a big job, board members are happy to serve the residents and make the community a great place to call home. So why not learn more about what these volunteers do by talking to your board members, attending an open board meeting or even running for a seat on the board during our next election? The more people we have looking out for our association, the stronger it will be.
     
  • What the Architectural Committee Does   (New)
    Are you getting ready to make an addition to your house or build a new shed or fence in your back yard? Before you break out the miter saw, make sure to get your plans approved by our association’s architectural committee. 
     
    While it may seem arbitrary from an individual homeowner’s standpoint, the architectural committee looks out for the entire community. Aside from stopping residents from painting pink polka dots on their houses, the committee’s job is to make sure that the size and style of the project, the type of building materials being used and the overall look of the new structure adhere to the association’s design requirements. Not only does this keep the community looking cohesive, it also helps to keep property values up by preventing individual structures from standing out. Of course, it’s also important to note that unapproved structures might legally have to be removed at the owner’s expense, so save yourself money and headaches by getting approval before building.
     
    So when you’re ready to start your new project, or if the design of your project changes midway through building it, send your plans to the architectural committee first so that we can make sure they’re in compliance with the association’s design standards. If we do find any issues, we’ll let you know what they are and try to help you come up with other options. We appreciate all the hard work residents have done to make their homes and this community beautiful—help us keep this association looking great by keeping us in the loop of all your building projects.
     

Community Association Living
  • Homeowner Rights and Responsibilites
    As a homeowner in our association, you have certain rights—and responsibilities. 
     
    You have the right to . . .
     
    • A responsive and competent community association.
    • Honest, fair, and respectful treatment by community leaders and managers.
    • Attend meetings, serve on committees, and run for election.
    • Access appropriate association records.
    • Prudent financial management of fees and other assessments.
    • Live in a community where the property is maintained according to established standards.
    • Fair treatment regarding financial and other association obligations, including the opportunity to discuss payment plans and options before the association takes any legal action, and the right to appeal decisions.
    • Receive all rules and regulations governing the community association—if not prior to purchase and settlement, then upon joining the community.
     
    You also have the responsibility to . . .
     
    • Maintain your property according to established standards.
    • Treat association leaders with honesty and respect.
    • Read and comply with rules and regulations of the community and ensure that your tenants and guest do too.
    • Vote in community elections and on other issues.
    • Pay association assessments and charges on time.
    • Contact association leaders or managers, if necessary, to discuss financial obligations and alternative payment arrangements.
    • Request reconsideration of material decisions that personally affect you.
    • Provide your current contact information to the association so you receive all information from the community.
       
  • How To Be A Good Neighbor
    A little consideration goes a long way. Read the following tips from eHow.com on how to be a good neighbor beyond just a smile and a wave.
     
    • Welcome any new neighbors with a personal note or pop by for a personal introduction.
    • Make sure that the outside of your home—along with the grounds—is well-kept and complies with our association’s CC&Rs.
    • Be mindful of noise—loud music, barking dogs, power tools—that may disrupt the neighborhood beyond a reasonable hour.
    • If you have a large party, consider your neighbors when directing your guests where to park, end the party at a reasonable hour and invite your neighbors to join in the fun.
    • Return anything you borrow from your neighbor promptly, in the same condition they lent it to you, and express your thanks.
    • Replace anything of your neighbor’s that you, your children or your pets break or soil.
    • Respect your neighbor’s privacy.
    • Offer to take care of mail pick-up, plants or pets while your neighbor is on vacation.
    • Be social! Inviting a neighbor over for coffee and conversation can promote open communication and a friendly neighborhood environment from which all neighbors can benefit
       
  • Proxy: Let Your Voice Be Heard   (New)
    We’ve got an election coming up, and even if you’re unable to attend the membership meeting and election, you can still vote by proxy. 
     
    A proxy is the written authorization that allows one person to appoint another (the proxy holder) to vote on his or her
    behalf. State law and the association’s governing documents specify that the association can use proxy voting.
     
    Why would you use a proxy? Maybe you’re traveling during the election or have other obligations that prevent you from attending the meeting, but you still want your voice to be heard. 
     
    If you’re interested in using a proxy, the manager or a board member for a proxy form. Cite the name and address of the individual you’re appointing to cast your vote. Then list your name, address and telephone number, and sign and date the form. 
     
    The association can only accept one proxy form per person, so be sure to fill out your form accurately. By only accepting one official form, the association doesn’t need to check each proxy to determine if it's legally sufficient. It also eliminates any potential problems if the vote is close.
     
    Just be aware that by assigning your proxy to another person, you’ve authorized the proxy holder to vote for you as he or she sees fit. The proxy holder is responsible for voting or abstaining from a vote. 
     
    Essentially, a proxy is an act of trust—the proxy giver must trust the judgment of the proxy holder. The proxy giver may think the proxy holder will vote for a certain candidate or issue, but the proxy holder isn’t legally bound by that assumption unless it’s written on the proxy form.
     
  • Renters: Welcome to the Neighborhood   (New)
    If you rent a home in our community, you’re part of our community association, and we welcome you. We’d like to meet you at our community events, meetings, and social gatherings. 

    Sometimes we can’t reach you to announce a party or meeting, especially if you’re leasing from an out-of-state owner or a corporation. If this is you, please let our manager or a board member know your name, address, and phone—and we’ll include you on all our mailing lists.
    In case your landlord hasn’t passed along this information, here are a few tips to make living in our community enjoyable and stress free:
    • All residents—owners and renters—must comply with association rules and regulations. They’re reasonable rules protect property values, preserve the nature of our community, and make more life enjoyable for everyone. If you need a copy of our rules, please contact the manager or a board member. The association has the legal authority to enforce all rules, which we do—equitably and consistently. We don’t like to take action against those who may not have received this important information, but it’s our obligation to do so.
    • Renters are entitled to all the privileges of association membership except voting. We can’t extend those privileges to you if we don’t know who you are. Contact our manager or a board member and let us know how to reach you. That gives you the advantage of knowing what’s going on in the community.
    • You don’t have to own your home to be interested in your community. If you’d like to volunteer for a committee or other type of service to the association, we can’t wait to meet you. Responsible, service-minded residents are the backbone of our association regardless of their ownership status.
    • If your lease is about up, and you’re moving away, we’re sorry to see you go; but, please notify the manager or tell a board member.
    So, welcome to our community. We want you to enjoy your experience here—perhaps enough to become an owner some day.
     
  • Role of the Community Association Manager
    Your association employs us as your professional community manager, and we think residents should know what the manager has—and has not—been hired to do. The manager has two primary responsibilities: to carry out policies set by the board and to manage the association's daily operations. 
     
    Some residents expect the manager to perform certain tasks that just aren’t part of the job. When the manager doesn’t meet those expectations, residents naturally are unhappy. Since we want you to be happy, we’re offering a few clarifications to help you understand what the manager does.
     
    • The manager is trained to deal with conflict, but he or she will not get involved in quarrels you might be having with your neighbor. However, if association rules are being violated, the manager is the right person to call.
    • While the manager works closely with the board, he or she is an advisor—not a member of the board. The board ultimately makes the decisions that govern the community.  
    • Although the manager works for the board, he or she is available to residents. That doesn’t mean the manager will drop everything to take your call. If you need to see the manager, call and arrange a meeting. If a matter is so urgent that you need an immediate response, call the association emergency number or 911. 
    • The manager is always happy to answer questions, but many routine questions are available online. For routine inquiries, like the date of the next meeting, payment information, please read the newsletter or check the association website.
    • The manager is responsible for monitoring contractors’ performance, but not supervising them. Contractors are responsible for supervising their own personnel. If you have a problem with a contractor, notify the manager, who will forward your concerns to the board. The board will decide how to proceed under the terms of the contract.
    • The manager inspects the community regularly, but even an experienced manager won’t catch everything. Your help is essential. If you know about a potential maintenance issue, report it to the manager.
    • The manager does not set policy. If you disagree with a policy or rule, you’ll get better results sending a letter or e-mail to the board than arguing with the manager. 
    • The manager has a broad range of expertise, but he or she is not a consultant to the residents. Neither is he or she an engineer, architect, attorney or accountant. The manager may offer opinions, but don’t expect technical advice in areas where he or she is not qualified.
    • Although the manager is a great resource to the association, he or she is not available 24 hours a day—except for emergencies. Getting locked out of your home may be an emergency to you, but it isn’t an association emergency. An association emergency is defined as a threat to life or property.
    We are here to help keep your community looking great and your property values high.  Please let us know if you have any specific questions on our services.  Additional details are located on our services page.  
  • Solving Neighbor Disputes With Mediation
    Can't decide who will pay for the fence?  Property damaged by the neighbors?  Bruised by a dispute with your neighbor? The occasional conflict is a natural byproduct of living very close to one another. It’s possible to get your disagreement resolved before it escalates and certainly before you end up in court. You should consider mediation—a process that can save you money and aggravation and lead to more peaceful community environment.
     
    In mediation, a neutral third party meets with you and your neighbor, often in an informal setting, to keep everyone focused on solving the problem. Mediation works particularly well by managing expectations; and, generally, the dispute is resolved within a day. 
     
    For example, let’s say you’re battling your neighbor about noise. She works until 2 a.m. and infuriates you by making noise in the wee hours of the morning. Through mediation, each of you can talk, listen and learn about each other. She agrees to be respectful when she gets home; and you can call when there is a problem.
     
    A mediators’ first task is to understand how and why the conflict escalated. He or she is trained to search through highly charged responses to understand the crux of the problem. Mediation is about compromise. Be willing to learn and hear. Be open-minded. Mediation tends to fail when people can't get beyond their emotions. 
     
    If you go to court, one of you will win and one will lose. If you mediate your differences, both of you will find consensus-based, creative solutions to your problems. And that allows for more harmony in the community.
     
  • Welcome First Time Home Buyers
    Few events in life are more exciting than buying your first home. We’re glad you’ve chosen us! You’re now a member of our community association. We’re proud of our association and trust it will contribute to the quality of your experience in our community. Here are a few tips and bits of information to help you make the most of community association living.
     
    Your Own Space
     
    There’s one important difference between renting and owning a home that you need to keep in mind. Unlike renting, your unit and its upkeep belong entirely to you. You’re responsible for all maintenance for any part of your home that is used only by you or your family. So, when the faucet leaks, the first person to call is your favorite plumber, not the association manager.
     
    Common Elements and Assessments
     
    The community has a number of common areas and services—like the grounds and the maintenance to keep them attractive and enjoyable. We share these areas and their expenses when we pay our assessments. 
     
    Community Rules
     
    Because many residents share the common areas, it’s necessary to have a few basic rules so everyone can enjoy the community. If you don’t have a copy of the community rules, please look at your communities page.  Rules for each association are located there.  
     
    Membership 
     
    When you bought your new home, you became a member of our community association. Membership entitles you to attend and observe board meetings and vote in board elections. You may even want to consider running for a board seat yourself. Our community thrives because residents volunteer for committee assignments and eagerly stand for board elections. Get involved—we need you.
     
    Please contact us for more information or if you have questions about the association
     
  • What is a Community Association?
    Some residents think homeowners and condominium associations (generally called community associations) exist just to tell them what to do—or not do. Actually, the association is more like a housing management or service-delivery organization that provides three types of services to all residents---owners and renters alike.
     
    • Community services- these can include securing trash collection, publishing newsletters, orienting new owners, holding community-wide information meetings, and scheduling recreational and social functions.
    • Governance services- these can include ensuring that residents are complying with the association’s governing documents, that the association is adhering to local, state, and federal statutes (like fair housing laws), enforcing community rules and policies, administering design review policies, and recruiting new volunteer leaders.
    • Business services - these can include operating the common property efficiently, bidding maintenance work competitively, investing reserve funds wisely, developing long-range plans, and equitably and efficiently collecting assessments.
     
    Providing these services requires good management (whether carried out by a professional manager or a self-managing board of home owners), strong planning and organization, and carefully monitoring the association’s affairs. It isn’t easy, but by fairly and effectively delivering these services, community associations protect and enhance the value of individual homes and lenders’ interests in those homes.

Crime and Safety
  • Bexar County Sheriff   (New)
    The Bexar County Sheriff website has information regarding crime statistics, tips and community information.  There is lots of helpful and informative information. 
  • Children at Play   (New)
    Many of our youngest residents have the freedom to play outside to their heart’s content (or at least until mom or dad call them back inside). While we encourage kids to enjoy playing outside to the fullest, we also want everyone to stay safe. Here are a few guidelines
     
    • Make sure your children are proactive about their safety. Whether they’re playing at a park, swimming at a pool or riding their bikes around the neighborhood, it’s important that kids understand what types of injuries could occur during these activities and how they can best avoid them. If an injury does occur, your kids need to know what actions to take—such as alerting a trusted adult or, in the case of a true emergency, calling 911. 
    • Supervise your kids at the pool. While it’s always a good idea to keep an eye on your kids, it’s particularly important to make sure your children have adult supervision while they’re in the water. It only takes a second for even good swimmers to find themselves in a dangerous situation, so it’s vital that kids are supervised by someone who knows the signs of a distressed swimmer. To learn about how you can keep your family safe at the pool, visit www.poolsafety.gov.
    • Slow down while driving through the neighborhood. All residents should take note of this rule. With children out and about in full-force during the summer, you’re more likely than ever to see a distracted kid chasing after a run-away baseball or skateboarding on the streets. So slow down, be extra aware of what’s going on around you, and be prepared to stop suddenly if a child runs out into the road. Parents should remind kids that they have a responsibility to be aware of oncoming cars as well, and to be extra careful when they are on the street.
    • Remind older kids to check in with you when they’re playing without adult supervision. When kids are out on their own, it’s easy for them to forget to let their parents know they’re okay. So establish a set of rules, such as checking in every few hours or whenever they change locations, and be firm about enforcing them. If your child has a hard time remembering to give you a call every so often, it might be helpful to have them set an alarm on their cell phone or watch so they don’t forget. It’s a great way for kids to build a sense of independence and for you to know they’re safe even when they’re not within sight.
     
    While there can be many hazards, there’s no reason your kids can’t come out unscathed (notwithstanding a few minor scrapes, bruises and bug bites, of course). To learn more about how you can keep your kids from getting hurt, visit www.cdc.gov/features/KidsSafety/ for a list of great articles. Stay safe.
     
  • Citizens on Patrol (COP) Program   (New)
    SAPD offers residents the opportunity to participate in a special community involvement program named Citizen On Patrol (COP). The purpose of the COP Program is to prepare residents to be the "eyes and ears" of the police and to promote closer cooperation between residents and city agencies that exist to serve them.
  • GRAFFITI ABATEMENT PROGRAM (GAP)   (New)
    The City’s GAP is responsible for abating graffiti on sidewalks, curbs, improved drainage easements and retaining walls. In addition, the GAP assists owners and tenants of private property with the abatement of graffiti, provision of abatement supplies and on preventive measures such as lighting and the use of vegetation. The GAP also proactively abates CPS Energy infrastructure including wooden poles, metal poles and towers.  

    The City will provide free paint and supplies. City staff will assist with graffiti removal for elderly and disabled citizens upon request.
  • Helotes Police Department   (New)
    The Helotes Police Department website has information regarding crime statistics, tips and community information.  There is lots of helpful and informative information. 
  • National Crime Prevention Council   (New)
    In these times of economic distress, many people are concerned about the threat of rising crime in their communities. Fortunately, there are ways to help protect your home and your neighborhood from crime. From simple steps like keeping your doors locked to starting a Neighborhood Watch program, there are plenty of things you can do to prevent crime.
     
    Work with your neighbors to keep your neighborhood clean and orderly. Keep spare keys with a trusted neighbor or nearby shopkeeper, not under a doormat or planter, on a ledge, or in the mailbox. Set timers on lights when you're away from home or your business is closed, so they appear to be occupied. Illuminate or eliminate places an intruder might hide: the spaces between trees or shrubs, stairwells, alleys, hallways, and entry ways. With many law enforcement agencies cutting costs, it has never been more important for citizens to work together to prevent crime.
     
  • SAN ANTONIO FEAR FREE ENVIRONMENT (SAFFE)   (New)
    SAN ANTONIO FEAR FREE ENVIRONMENT (SAFFE) consists of officers who focus on identifying, evaluating and resolving community crime problems with the cooperation and participation of community residents.
     
    SAFFE officers are assigned to specific areas or neighborhoods within the city, and work closely with both residents and the district patrol officers also assigned to those areas. SAFFE officers establish and maintain day-to-day interaction with residents and businesses within their assigned beats, in order to prevent crimes before they happen.
     
    SAFFE officers also act as liaisons with other city agencies, work closely with schools and youth programs, coordinate graffiti-removal activities, and serve as resources to residents who wish to take back their neighborhoods from crime and decay.
  • San Antonio Police Department   (New)
    The San Antonio Police Department (SAPD) website has information regarding crime statistics, tips and community information.  There is lots of helpful and informative information.  

Government and Utility Links
  • Drought Restrictions   (New)
    San Antonio Water System uses drought restrictions, established by city ordinance, to proactively manage the region's water resources. The restrictions limit water use based on specific levels of the Edwards Aquifer.
  • Helotes Code Compliance   (New)
    Report code compliance issues in the city of Helotes.
  • Report a Street Light Out - CPS   (New)
    Use this online form to report street light outages to CPS Energy.  
  • San Antonio Code Compliance (311)   (Updated)
    San Antonio Code Compliance:  You can report a violation, check the status of a violation you received and view code compliance rules.  
     
  • San Antonio Speed Hump Policy   (New)
    This website contains information regarding existing and installing new speed humps in San Antonio.  
     
    Advantages
    • Effective in reducing vehicle speeds
    • Relatively easy for bicyclists to cross
     
    Disadvantages
    • Makes traveling on the roadway uncomfortable for motorists and may increase noise
    • Increases emergency vehicle response time by 8-10 seconds when installed in pairs
    • Requires continuous maintenance
     
    Eligibility Considerations
    • A completed traffic calming request form, containing signatures of 2/3 of the residents whose property lies along the street segment of the study area
    • The street segment must be primarily a residential street or provide access to abutting residential properties
    • Street must not have more than one lane of travel in each direction
    • Must not be a designated as an arterial street on the Major Thoroughfare Plan
    • Speed limit must be 30 mph
    • The street segment must be at least a 1/4 mile long without interruption by a traffic control device or other traffic calming feature
    • The street segment must not be within 1/4 mile from a Fire Department facility that it significantly interferes with emergency vehicle operations
  • SAWS Conservation and Rebate Programs   (New)
    Through outdoor conservation programs such as our WaterSaver Landscape coupon and educational programs that reach out to all San Antonians, we want to encourage residents to conserve, saving you money on your water bill while preserving our precious water supplies.

Home and Landscape Resources
  • Do It Yourself!   (New)
    Tips on home repair projects and step by step how to repairs.
  • Emergency Readiness   (New)
    You may need to survive on your own after an emergency. This means having your own food, water, and other supplies in sufficient quantity to last for at least three days. Local officials and relief workers will be on the scene after a disaster, but they cannot reach everyone immediately. You could get help in hours, or it might take days. In addition, basic services such as electricity, gas, water, sewage treatment, and telephones may be cut off for days, or even a week or longer. Check out ready.gov for tips on how to prepare for an emergency.
  • Energy Star Programs   (New)
    ENERGY STAR is a U.S. Environmental Protection Agency voluntary program that helps businesses and individuals save money and protect our climate through superior energy efficiency.  Learn more about ENERGY STAR.
  • Texas Urban Landscapes   (New)
    The Texas Urban Landscape Guide is a resource of science-based information related to the design, installation, and maintenance of WaterWise landscapes for the principal plant adaptability regions in Texas. 
  • Tips for Saving on Insurance   (New)
    Whether you own or rent your home, insurance is essential to protect your property and household goods. Comparison shopping for the best rates will certainly save you some money, but you also can save by following these tips:
    • Choose a higher deductible—increasing your deductible by just a few hundred dollars can make a big difference in your insurance premium.
    • Ask your insurance agent about discounts. Dead bolts, smoke and carbon monoxide detectors, security systems, storm shutters and fire-retardant roofing material are just some of the home safety features that can often lower your rate. You also may be able to get a lower premium if you are a long-term customer or if you bundle other coverage, such as auto insurance, with your provider. Some companies also offer senior discounts for customers who are older than 55 years.
    • Don’t include the value of the land when you are deciding how much coverage to buy. If you insure your house, but not the land under it, you can avoid paying more than you should. Even after a disaster, the land will still be there. 
    • If you’re a renter, don’t assume your landlord carries insurance on your personal belongings. She or he likely doesn’t. Purchase a separate renters’ policy to be sure your property—like furniture, electronics, clothing and other personal items—is covered.
    • Don’t wait until you have a loss to find out whether you have the right type and amount of insurance. For example, many policies require you to pay extra for coverage for high-ticket items like computers, cameras, jewelry, art, antiques, musical instruments, and stamp and coin collections. 
    Furthermore, not all coverage will replace fully what is insured. An “actual-cash-value” policy will save you money on premiums, but it only pays what your property is worth at the time of loss (your cost minus depreciation for age and wear). “Replacement” coverage gives you the money to rebuild your home and replace its contents. 

    Finally, a standard homeowners’ policy does not cover flood and earthquake damage. The cost of a separate earthquake policy depends on the likelihood of earthquakes in your area. Homeowners who live in flood-prone areas should take advantage of the National Flood Insurance Program.
     

Pets and Wildlife Resources
  • Animal Care Services   (New)
    The City of San Antonio Animal Care Services is the largest, open admission, municipal shelter in South Texas. Serving San Antonio residents, ACS resides on a 14-acre campus boasting a variety of programs and services aimed at encouraging responsible pet ownership and compliance in our community.
  • Feral Hogs   (New)
  • Humane Society   (New)
    The San Antonio Humane Society is a no-kill non-profit organization. Our mission: protect and improve the lives of dogs and cats through our programs. Humane Society, San Antonio, adopt, donate, dog, cat, rescue, education, volunteer, foster, SAHS, no kill, non profit. 
  • Livestock and Chickens   (New)
    Did you know it is unlawful to keep or maintain swine, including pot-belly pigs, within the City (Chapter 5. Sec. 5-50.).  In addition to the city laws below, most HOA documents restrict livestock and animals within associations.  
     
    Did you know that it shall be unlawful for any person to keep livestock in the city without first applying in writing and obtaining a livestock permit (Chapter 5. Sec. 5-114.).
     
    Did you know that the total number of domestic fowl and livestock allowed at a residence is five which may include: (Chatper 5. Sec. 5-109)
    • Up to three domestic fowl (chickens, roosters, etc.) and
    • Up to two animals from the following classes of livestock (with a livestock permit):
    • Equines
    • Bovines
    • Sheep
    • Goats
    • Llamas
    All livestock and fowl must be restrained at all times in accordance with City law. Failure to do so may result in citations and/or the impoundment of the roaming animals.  HOWEVER - Check your HOA documents.  Most HOA's prohibit livestock or poultry of any kind and number.  
  • Outdoor Cats - Trap/Neuter/Return Program   (New)
    Chapter 5 of the City of San Antonio Animal Care Code allows cats to roam free within city limits. However, all outdoor cats must be spayed or neutered.
     
    A community cat colony is a concentrated group or population of socialized stray, wild, or feral "community" cats. The term is used primarily when noticeable populations of community cats live together in a specific location and use a common food source. A colony can range from 3 — 25 cats. Their locations vary. Community cat colonies can be in alleyways, parks, or neighborhoods. Members consist of adult females, their young, and some adult males.
     
    Removing a cat from an area does not "fix" a neighborhood cat problem. Cats are territorial and, as such, mark their territory. Removing a cat from a neighborhood just opens up their "territory" for a new cat to come in.
     
    Trap/Neuter/Return (TNR) has proved to be the only long-term solution to humanely control cat populations
  • San Antonio Feral Cat Coalition   (New)
    San Antonio Feral Cat Coalition, a 501(c)(3) Nonprofit Corporation, is organized to address issues related to feral cats in the San Antonio area. We are all volunteers and serve to improve the welfare of feral cats in our community through a variety of means to reduce their populations through humane programs.
  • Why Scoop the Poop?   (New)
    Besides being a nuisance, uncollected dog waste is a serious problem for our association. Next time you’re tempted to leave your dog’s droppings on the lawn, please remember these facts:

    1. The Environmental Protection Agency is becoming aggressive about enforcing the Clean Water Act. Our association could be fined if dog waste goes uncollected.

    2. Uncollected dog waste may lead to a special assessment. If fined by the EPA, the association could face a potential special assessment that would be levied against all members—not just dog owners.

    3. The appearance and quality of the common areas are known to affect home sales—not just whether and for how much they sell, but how quickly.

    4. The more residents complain about dog waste, the more time the manager must spend on enforcement rather than serving the association.

    5. Uncollected dog waste spreads disease and attracts rodents who feed on pet waste.
     

Property Appraisal Districts
  • Bandera County   (New)
    Use this website to view property appraisal records for Bandera County.  
  • Bexar County   (New)
    Use this website to view Bexar County property appraisal information.  
  • Comal County   (New)
    Use this website to view property appraisal records for Comal County.
  • Medina County   (New)
    Use this website to view property appraisal information for Medina county.